[Fixed] My Business Location Not Showing on Instagram

My Business Location Not Showing on Instagram

In the past few years, social media has become popular for businesses to connect with customers and showcase their products or services. Among these platforms, Instagram has emerged as a favourite due to its captivating visuals and large user base. However, many businesses face challenges when trying to add their location on Instagram, which can hamper their ability to reach local customers effectively. Location tags on Instagram make posts and Stories searchable, offering a potent tactic for brands to boost visibility with minimal effort, especially for transient and local businesses.

In this article, we will look into common reasons behind location tagging issues on Instagram and offer practical solutions to help businesses overcome them. By mastering location tagging, businesses can enhance their online presence, draw in more customers, and eventually drive growth in their local markets.

1. Incorrect Address

One common reason why you might encounter difficulty adding your business location on Instagram is an incorrect address. When the address provided for your business on Instagram does not match its actual physical location, the platform may not recognize or validate the address, resulting in an inability to add the location. This difference can occur due to various factors, such as typographical errors, outdated information, or mismatches between the address format used on Instagram and the official address format.

As a result, Instagram’s location tagging feature may not function correctly, hindering your ability to reach local customers effectively. To resolve this issue, it is crucial to ensure that the address listed for your business on Instagram is accurate and up-to-date. Double-check the address’s spelling, formatting, and completeness, and make any necessary corrections or updates to align it with your business’s actual physical location.

2. Connecting to a Personal Profile

Another reason you may encounter difficulty adding your business location on Instagram is if your account is connected to a personal profile instead of a business one. Personal profiles are designed for individual users, while business profiles offer additional features tailored for businesses, including the ability to add locations and access insights about your audience. You must convert your personal profile to a business one to resolve this issue. To do so, follow the following steps:

Step 1: Open the Instagram app on your mobile device and log in to your account.

Step 2: To access your profile, tap on your profile picture in the bottom right corner. Then, open the menu and select “Settings.”

Step 3: In the Settings menu, tap on “Account.” Next, select “Switch to Professional Account.” Instagram offers two types of professional accounts: “Creator” and “Business.” Choose “Business” to access features tailored for businesses, including location tagging.

Switch to Professional Account

Step 4: After switching to a business profile, Instagram will prompt you to select your business category. Choose the category that best describes your business.

Step 5: If you have a Facebook Page for your business, you will be asked to connect your Instagram account to it. This step is necessary to access all the features available to business profiles, including adding locations.

Step 6: After linking your Instagram account to a Facebook Page, you must provide additional business information, such as your business email address and phone number.

Step 7: Follow the prompts to complete the setup process for your business profile. Once finished, your Instagram account will be converted to a business profile, allowing you to add locations and access other business-related features.

3. Not Linked to a Facebook Page

You must ensure your Instagram account is linked to your Facebook account to activate the location feature successfully. Instagram offers various features, including location tagging, that rely on integrating the two platforms. Once your Facebook and Instagram accounts are linked, you can access additional functionalities, such as syncing business information, cross-platform sharing, and activating the location feature. Without this connection, Instagram lacks the data to display accurate location information for your uploaded content. To establish this connection, follow these steps:

Step 1: Open the Instagram app on your device, go to your profile, and access the menu.

Step 2: From the menu, select “Settings.”

Step 3: In the Settings menu, tap on “Account.” Then, select “Linked Accounts” to view the options for connecting your Instagram account to other platforms.

Linked Accounts

Step 4: In the Linked Accounts section, tap “Facebook” to initiate the connection process. You might need to log in to your Facebook account if you have not done so.

Step 5: After selecting Facebook, Instagram will request permission to access your Facebook account.

Step 6: Follow the prompts to complete the connection between your Instagram and Facebook accounts. You may be asked to confirm certain settings or preferences during this process.

Step 7: After the setup, verify that your Instagram account is successfully linked to your Facebook account.

4. New Business

It takes time for Instagram to recognize newly launched businesses, which can result in them needing to be identified as businesses in the platform’s search results immediately. This delay often affects startups and new ventures, as Instagram’s algorithms may need time to index and categorize business profiles accurately. Consequently, new businesses may experience difficulties appearing in search results or accessing certain business-related features, such as location tagging.

To overcome this issue, new businesses should optimize their Instagram profiles with complete and relevant information, including business category, contact details, and a compelling bio. Additionally, engaging with the Instagram community through regular posting, interacting with followers, and using relevant hashtags can help increase visibility and accelerate the process of being recognised as a business entity on the platform.

5. Location Setting

location services are enabled for the Instagram app

Ensuring that location services are enabled for the Instagram app on your mobile device is crucial for accurately displaying nearby locations. Instagram relies on access to your device’s location services for accurate location tagging and effectively displaying nearby businesses or landmarks. Suppose location services are disabled or restricted for the Instagram app. In that case, it may encounter difficulties accessing your device’s location information, resulting in issues with adding or displaying locations in your posts or stories.


Q. How can I troubleshoot issues on adding my business location on Instagram?

To troubleshoot issues with adding your business location, ensure that your Instagram app is updated to the latest version, check your device’s location settings to ensure they are enabled for Instagram, and verify that your business profile information is complete and accurate.

Q. Can I use my Google business profile instead of Facebook?

You cannot use your Google Business profile instead of Facebook to add business locations on Instagram. Instagram’s location tagging feature relies on the connection between Instagram and Facebook to display business locations accurately. While Instagram allows users to connect their accounts to Facebook Pages to access location tagging and other business-related features, it does not offer similar integration with Google Business profiles.


Ensuring accurate location tagging on Instagram is key for businesses to effectively connect with local customers. Businesses can maximise their visibility and engagement on the platform by addressing common issues such as incomplete information, connecting to a Facebook Page, enabling location services, and being patient with new businesses. Remember to consistently post quality content and engage with the audience to strengthen your presence.

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